Frequently Asked Questions
Is booking available now?
No. The homepage shows COMING SOON. You can sign up for notification and send a request, but booking is Request Only and pending owner approval.
What are your hourly rates?
Standard Cleaning $95/hour (minimum 2 hours), Deep Cleaning $120/hour (minimum 3 hours), Move-In/Move-Out Cleaning $130/hour (minimum 3 hours), Office/Commercial Cleaning $105/hour (minimum 2 hours). Rates include a team of two professional cleaners. Kitchen & Bath and Special Occasion are free custom quote only.
How is the travel fee calculated?
First 10 miles from the Albany, NY base are free, then $2 per additional mile. The travel fee and total estimated cost are shown in the estimator before confirmation. Distance is confirmed from the Albany, NY base; this theme does not include a live address-to-distance lookup.
Are estimates final prices?
No. All calculated prices are estimates only. The owner must approve the final price, date, and time before confirmation.
What areas do you serve?
Albany, NY and surrounding communities, including Troy, East Greenbush, Colonie, Latham, Watervliet, and Cohoes. Customers outside the standard area can request a custom quote.
How do I contact you?
Email eclatvelour09@gmail.com or use the Contact Us form, which uses Shopify's built-in contact form.