Cleaning Policies

Draft wording for owner approval. These policies are shown for review and are not presented as final until the owner approves them.

Booking — Request Only

All bookings are Request Only. The owner must approve the final price, date, and time before confirmation. No automatic confirmation is sent by this theme, and no payment collection is active in this theme.

Pricing and estimates

Hourly rates include a team of two professional cleaners: Standard Cleaning $95/hour (minimum 2 hours), Deep Cleaning $120/hour (minimum 3 hours), Move-In/Move-Out Cleaning $130/hour (minimum 3 hours), Office/Commercial Cleaning $105/hour (minimum 2 hours). Kitchen & Bath and Special Occasion are free custom quote only. All calculated prices are estimates only.

Travel

First 10 miles from the Albany, NY base are free, then $2 per additional mile. Customers enter their full service address. The travel fee and total estimated cost are shown before confirmation. Customers outside the standard area can request a custom quote. Distance is confirmed from the Albany, NY base; this theme does not include a live address-to-distance lookup.

Service area

Albany, NY and surrounding communities, including Troy, East Greenbush, Colonie, Latham, Watervliet, and Cohoes.

Contact

Email eclatvelour09@gmail.com.